![]() Later in this lab, we will use state handlers that can end a flow (so it will jump back to a next or previous flow), or you can end the full agent session. However, you would use Flows much more often. Dialogflow Essentials has the concept Mega Agents, that are somehow similar to Flows. A good practice would be to simplify the flow, so it fits easily on a screen and it's more modular.įlows are a new concept to Dialogflow CX. We could split these conversation topics into flows.įlows allow teams to work on individual conversation paths. In the case of the chatbot we are building for G-Records, for selling band merchandise, we would have dialogs about the product catalog, payment, order status, and customer care questions. ![]() We finally can get started with modeling our virtual agent.Ĭomplex dialogs often involve multiple conversation topics. When you set up an agent in Dialogflow CX, you will have to tie it to a location explicitly.Īlright, we are all set. Note: In Dialogflow CX you can create multiple agents per project.
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